Customer Relationship Management

Putting your customers first

The consumer takes the centre stage in today’s increasingly competitive world. 

Building trusted and profitable relationships with your customers is a priority if you want to stay ahead. But this is no easy task. Without the right tools, marketing and sales find themselves doing admin and data entry to keep track of customers - time which should be spent engaging with customers.

Low customer retention, disorganised data, inconsistent tracking and reporting, poorer insights - are just some of the risks your business faces without the right solution.

Clarivos has a number of solutions that help clients expertly manage marketing, sales, and service processes, improving their customer experience and driving profits. 

Key Benefits

  • Make customer relationship management seamless - Automated revenue recognition, invoice scheduling, and subscription management saves you time. Spend less time doing admin, and more time speaking to your customers.
  • Drive more revenue - Spot trends early and focus resources on processes that make a difference. 
  • Get better insights -  Track leads, opportunities, and sales quotes to ensure control and more accurate insights. Build and track sales budgets and activities.
  • Work together better - Teams stay connected and nurture their customer relations cohesively. Work smarter together with effective collaborative solutions. No more lost leads thanks to poor organisation.
  • Full service - Equip employees with the tools and insights they need to deliver superior service and boost customer satisfaction.
  • Get personal - Use personalised customer information for more-effective campaigns, lead generation and qualification, and sales team handovers.

What We Offer

Marketing

Use personalised customer information for more-effective campaigns, lead generation and qualification, and sales team handovers.

Sales

Gain complete sales force automation and improve account management, from contact interactions to invoicing.

Service

Equip employees with the tools and insights they need to deliver superior service and boost customer satisfaction.

Analytics

Testimonials

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Technology Solutions

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SAP Business ByDesign

SAP Business ByDesign is a single Cloud-ERP solution for fast-growing, mid-market businesses to scale and compete without the complexity and cost. ByDesign aligns your entire organisation.

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